WHEN WILL MY ORDER SHIP?

 
    After your payment is authorized and verified,
    it can take up to 72 hours to process your order,
    excluding weekends and holidays.
    Purchases made after 11 am PT will not be
    shipped out until the next business day.
    Please allow 24-48 hours for your tracking details to update.
     

    WHEN WILL I RECEIVE MY ORDER ?

     

      Cost 5$
       
      UK 1-2 Weeks
      US & Canada 1-2 Weeks
      Australia 1-2 Weeks
      International 1-3 Weeks
       
       
      Cost 8$
      (Express Delivery Includes Shipping insurance)
       
      UK 1-2 Weeks
      US & Canada 1-2 Weeks
      Australia 1-2 Weeks
      International 1-3 Weeks
       
       

      CAN I TRACK MY ORDER? 

       

        Yes you can! we provide tracking for every order.
         Tracking will be available once your product is shipped.

        Each individual product may be shipped from

        different fulfillment centers across the globe.

        When you receive your tracking number,

        if you need help tracking your order you can go here. 

         

        CAN I CANCEL MY ORDER?

         

          You are able to cancel your order with no penalty!

          You must cancel your order 24 hours after creating
          it for the cancellation to be applied.
          If the item has already shipped,
          please email support@ourlittlebuddies.com.
          All you need to do is send us an email with the subject line "CANCEL".

           

          CAN I RETURN MY ORDER ?

           

            you can't return any of your orders.

             

            I HAVE ENTERED AN INCORRECT ADDRESS!

             

              If you have misspelled or auto-filled your address incorrectly,

              simply reply to your order confirmation email

              and give us the correct information.

              Notify us immediately via email at support@ourlittlebuddies.com.

              If the address is wrong, we can correct this within 24 hours.

               

              MY ITEM ARRIVED DAMAGED 

               

                We do ship every item with extra padding. Despite this,

                our customers report that around 1 in 1000 products arrives 
                damaged due to mail service mistreatment.

                If this happens to you, please contact us with:

                 - Your order number.

                    - A picture of the damaged product.

                Once received, we'll be happy to send out another free of charge.

                 

                If we still haven't managed to answer your question

                please feel free to contact us and we

                will do our best to reply within 24 hours :)

                .